Velmoro

Features

Everything a great salesperson does — on WhatsApp, 24/7

No integrations to stitch together. Answering, qualifying, booking, CRM, and follow-ups are one product.

Answer

Instant, accurate, in their language

Knowledge base

Paste your website, upload docs, or type facts. The bot answers only from what you gave it — no made-up prices.

Catalog answers

Products with photos, variants, and prices. "Is the blue one in stock?" gets a real answer.

Do's & Don'ts

Hard rules the bot never breaks: "never discount above 10%", "always reply in Hindi if they write in Hindi".

Media & payment details

Sends brochures, images, and payment info safely, only when it should.

WhatsApp-native formatting

Bold, lists, and structure that render properly in WhatsApp — not raw markdown.

Qualify

Know who is worth your time

Lead scoring

Hot, warm, cold, nurture — scored from what customers actually say, with negation and context understood.

Data capture

Ask for the fields you need (budget, city, size) naturally in conversation and save them to the contact.

Intent detection

Purchase, pricing, booking, support — each conversation categorized automatically.

Automations

When a lead qualifies: WhatsApp alert to you, tag, webhook to your tools, or hand off to a human.

Book

From "are you free?" to a confirmed slot

Appointment booking

The bot checks your real availability and books inside the chat. Reminders included.

Follow-up sequences

Leads that go quiet get a gentle, personalized nudge on a schedule you set — inside office hours.

Work together

Human and AI on the same number

Unified Inbox

Every conversation in one place, live. Take over with one tap; hand back when done.

Auto-handoff from your phone

Reply from your own WhatsApp and the bot steps back for that customer, resuming after a quiet period you choose.

AI Copilot for agents

Suggested replies for your team, grounded in your knowledge base.

Self-learning memory

Every answer your team gives becomes something the bot can reuse. Review and edit what it learned.

Built-in CRM

No second tool, no spreadsheets

Contacts

One record per customer with the full timeline — messages, bookings, notes, score changes.

Deals pipeline

Drag deals across your stages, track value, mark won or lost with reasons.

Tasks

Follow-ups with due dates that surface on your dashboard when overdue.

Segments, import & export

Filter, tag in bulk, import your existing customers from CSV, export anytime.

Reports

Conversion funnel, pipeline value, revenue won, win rate, time to close.

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